| How often will I receive supplies?
Every customer is put on a monthly schedule and will be called each month 2-3 days prior to shipping your supplies.
How will my order be shipped?
Your order will be shipped via UPS directly from our central distribution center.
What happens if I am not totally satisfied with a product I receive?
We promise to unconditionally do whatever it takes to get you the correct item. Your satisfaction is our
number one priority. What if the item I ordered is out of stock? We will call you immediately to notify you and discuss sending a comparable item. Is Summit Express Medical Supply a Medicare provider? Yes, Summit Express Medical Supply is an ACCREDITED MEDICARE PROVIDER and will file all
the necessary insurance paperwork for you. What happens if I have a nurse coming into my home to treat me for a wound or
other medical problem? During a home health episode, Medicare will not allow us to ship your supplies. The nursing
agency is required to provide all your urological supplies during that time.
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| Last Updated on Monday, 24 September 2012 13:29 |
Summit Express Blog
| Summit Express Medical Supply - The Catheter Company |
Welcome to Summit Express
Urgent and Extremely Important!!
Within the past year an extremely disturbing trend has emerged. More and more insurance companies are excluding sterile intermittent catheters and other related supplies from their policies.
Insurance companies are currently excluding all urological supplies from some of their renewals after previously covering these items. It is extremely important during this open enrollment period to confirm that your new policy still covers sterile intermittent catheters, closed system catheters, hydrophilic catheters, leg bags, bedside bags and external condom catheters.
Don’t just assume that all of your urological supplies will continue to be covered. Please be proactive and contact your HR department or insurance agent to confirm that all urological supplies are covered in your new policy. You can also contact us and we will verify that your policy covers your urological supplies. 203-292-5043
Summit Express Medical Supply isn't just any ordinary medical supply company. We only distribute urological catheters and related supplies. We distribute intermittent catheters, closed system catheters, external condom catheters and foley catheters from leading manufacturers such as Bard, Coloplast, MTG, Hollister, Kendall, Rusch and Cure. And when you call, you will be able to speak directly to one of the owners of the company. We never hide behind voicemail!!.
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Frequently Asked Questions
Written by Administrator
Wednesday, 17 August 2011 11:47
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